Terms & Conditions

Effective Date: October 2, 2026

These terms govern the use of the Charis Dispatching LLC website, freight dispatching services, customer support systems, and SMS communications.

These Terms & Conditions govern your use of the Charis Dispatching LLC website and, where applicable, our freight dispatching and back-office support services.

Agreement to These Terms

By accessing our website, submitting a form, contacting us, or using our services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not use the website or services.

Dispatch Services

Charis Dispatching LLC provides freight dispatch coordination, load search and negotiation support, paperwork assistance, broker communication, and related administrative services for independent carriers and trucking companies. We do not guarantee load availability, specific rates, revenue, mileage, profitability, or any particular business outcome.

User Responsibilities

  • Provide accurate and complete carrier and contact information
  • Maintain valid operating authority, insurance, and required transportation credentials
  • Review and approve loads, rates, routes, and operational decisions before accepting a load
  • Comply with applicable federal, state, and local transportation laws and regulations
  • Use our website and services lawfully and respectfully

SMS Communications

You agree to receive information messages (appointment reminders, account notifications, etc.) from Charis Dispatching LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at William@charisdispatchllc.com. You can opt out at any time by replying STOP.

SMS consent is not a condition of purchasing any goods or services. Message frequency varies. Standard message and data rates may apply.

Payments & Fees

Dispatch fees, payment terms, and any additional service arrangements are agreed upon separately before active services begin. Unpaid balances may result in suspension or termination of dispatch support.

Prohibited Use

You agree not to misuse the website, submit fraudulent information, interfere with website operation, attempt unauthorized access, or use our services for unlawful purposes.

Third-Party Services

Our services may involve or reference brokers, load boards, factoring companies, payment processors, communication platforms, and other third-party services. Charis Dispatching LLC is not responsible for the availability, accuracy, policies, or performance of third-party services.

Limitation of Liability

To the extent permitted by applicable law, Charis Dispatching LLC is not responsible for indirect, incidental, special, consequential, or lost-profit damages arising from website use, freight market conditions, broker actions, load cancellations, delays, equipment issues, carrier decisions, network outages, or third-party services. Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

Agreement Updates

We may revise these Terms & Conditions from time to time to reflect changes in services, legal requirements, or business practices. Updated terms will be posted on this page with a revised effective date. Continued use of the website or services after an update constitutes acceptance of the revised terms to the extent permitted by law.

Service Termination

We may suspend or terminate access to services for misuse, fraudulent activity, abusive behavior, nonpayment, regulatory violations, or other conduct that materially affects our business or customers, subject to any applicable contractual obligations.

Contact Information

These Terms & Conditions, together with the Privacy Policy, describe the general rules governing use of the Charis Dispatching LLC website and services.